The series

Leading Generative AI Adoption in UK SMEs.

Ten articles. One conclusion: GenAI adoption is not primarily a technology challenge. It's a leadership challenge — about helping people make sense of a confusing, fast-moving technology. The organisations that understood this — and acted accordingly — made the most progress.

01

GenAI Readiness Is Not a Technology Problem. It's a Leadership One.

Across 18 UK SMEs, the organisations that progressed with AI were not those with the best tools. They were those whose leaders took responsibility for meaning under uncertainty.

4 min read
Read →
02

Leading When You Don't Know: Sensegiving Under GenAI Uncertainty.

The leaders who made the most progress with AI were not those who had the most answers. They were those who made uncertainty discussable.

4 min read
Read →
03

Why GenAI Feels Threatening: Identity, Emotion, and Silent Resistance.

The most common barrier to AI adoption in the SMEs I studied was not technical. It was emotional — and almost entirely invisible to the leaders involved.

4 min read
Read →
04

From Sensegiving to Readiness: How GenAI Adoption Actually Unfolds. The Model

The Leadership Sensegiving–Readiness Heuristic — the central interpretive model from the research. Now lives as a dedicated page rather than a single article.

View
The Model →
05

What High- and Low-Success GenAI SMEs Do Differently.

The difference between organisations that made progress with AI and those that stalled was not ambition, funding, or technology. It was leadership practice.

4 min read
Read →
06

Governance Without Paralysis: Risk, Trust, and Provisional Boundaries.

In the SMEs I studied, governance introduced too early stifled experimentation. Introduced too late, it created anxiety. The right balance was a legitimacy framework, not a control mechanism.

4 min read
Read →
07

Six Leadership Moves That Build GenAI Readiness.

Readiness was not created through formal AI strategies or large-scale programmes. It was built through repeated leadership actions that signalled intent, legitimacy, and direction under uncertainty.

4 min read
Read →
08

Why 90-Day Cadence Beats Long-Term GenAI Strategy.

The instinct to write a three-year AI strategy is understandable. In a technology landscape moving as fast as this one, it is also counterproductive.

4 min read
Read →
09

Why GenAI Momentum Stalls: What Actually Undermined Progress.

GenAI initiatives rarely failed outright. They stalled. Understanding why momentum weakens — and what to do about it — is the practical conclusion of the series.

5 min read
Read →
10

Introducing Requisite Intelligence.

I set out to answer an academic question, not to start a business. Twenty interviews later, the gap I kept finding convinced me otherwise — and Requisite Intelligence is my answer to it.

4 min read
Read →
Research foundations

The work behind the series.

This series is grounded in original research conducted as part of an MBA dissertation at Warwick Business School. The study involved 30-minute semi-structured interviews with 20 senior decision-makers — founders, CEOs, MDs, COOs, and IT leads — across 18 UK SMEs of up to 500 employees.

The research focused on five interrelated dimensions: leadership framing and behaviour, organisational culture and trust, capability building, governance and risk, and the practical constraints organisations encountered. A self-reported 1–7 success rating was used as an interpretive aid to compare patterns across higher- and lower-progress organisations.

The central output was the Leadership Sensegiving–Readiness Heuristic (LSRH) — a model that frames GenAI adoption as a recursive interpretive process rather than a linear implementation programme. It is the foundation of how Requisite Intelligence approaches client work today.

The study at a glance
20
senior decision-makers interviewed
18
UK SMEs across multiple sectors
≤500
employees per organisation
9
key lessons distilled into the LSRH
Author
Stephen Harley, MBA (Warwick Business School). Founder & Managing Director, Requisite Intelligence.

Ready to apply this thinking to your organisation?

If these articles have prompted questions worth exploring, we are happy to talk.

Book a Conversation